Please list all the meals you will be having, as well as any presentations or other activities and all start and end times. Please also include the start and end time of your whole event.
For events at the Memorial Union and Reiman Gardens; these venues do not provide guest table linens. You may order them from us. Please let us know if you need them
For events at the Alumni Center; this venue provides guest table linens. You may order linen napkins them from us. Please let us know if you need them
Please let us know if you will be needing linens for guest tables and other miscellaneous tables.
Please provide any information about the announcements/ program and if we may continue service during.
If you have any notes about the guest count or attendees please let us know here, including if any VIPS will be attending.
Please give us a detailed description of what type of food you are looking for and we will work with our chefs to build a menu.
Please let us know of any changes you would like to make to your new order.
We will be reaching out to get more information about menu options soon. in the mean time, if you decide on a menu or have additional questions please email us at catering@iastate.edu
Someone will be reaching out to help you with your order. Please put any questions or concerns you have below.
Thank you for reaching out, one of our team members will be incontact soon. If you have any questions or concerns please put them below.
Please give us a brief description of what you’re looking for and a price range per plate. Custom Plated meals must be requested 30+ days out from the events
Please type what flavors you would like or what special request you have below. Please note: not all flavors are available year round.
Please list any other items from our rental page you are wanting here. Some items have limited quantities.
If you have any other notes, comments, or concerns about your event please put them here.
Once you confirm a date, location, and time with us we will generate and send a contract to you. In order to finalize your booking, you’ll need to return a signed contract to us. For university customers, we will also require a Workday Program ID or COA Purchase Order to confirm your booking.
Non-University Customers require a signed contract and a $200 deposit to reserve the date. Initial payment is due 5 business days prior to the event with the final balance due within 30 days after your event. We accept credit cards, debit cards, or check in our office at 3635 Memorial Union. To make a credit card payment, please call your ISU Catering Sales Manager or call 515-294-4662.
Your final menu selection will be due 10 business days prior to your event. Menus received after this day will be subject to a limited menu selection based upon availability and subject to a late fee.
Menu items added after the deadline are subject to product availability.
Your final guest count is due 5 business days prior to your event by 12:00 noon. If a final count is not received by the due date your existing count will be used. We are unable to remove or reduce items after the due date.
Guest Count Increases and increases to items after the due date are subject to product and staff availability. A 30% per item or guest fee will be added to all menu items.
Guest Count Decreases and decreases to individual items after the due date will not be accepted.
Catering items ordered less than 10 business days prior to an event are subject to a limited menu and based upon product, staff, and equipment availability. A $50 late fee will be assessed.
Cancellations within 5 business days prior to your event will be subject to a 100% cancellation fee. Cancellations 6 to 10 business days prior to your event will be assessed a 25% cancellation fee. Other cancellation charges may apply.
We’ll be happy to create a custom menu or menu item for you, however, all requests for custom and off-menu items must be received a minimum of 30 days prior to your anticipated event date.
Memorial Union 24% service fee, ISU Alumni Center 24% service fee and 10% facility fee **, all other facilities 24% service fee.
